If you are satisfied with your purchase and your service please tell your friends. Your satisfaction is of great importance to us, and your referrals are our more important type of advertising. Prevailing market values are based on these universally practiced and accepted processes by the gem and jewelry trade. All relevant information will be provided to the best of our knowledge. All colored gemstones listed on the front of this sales slip have probably been subject to stable and possibly undetectable enhancement processes. Purchases of colored gemstones should be aware that natural gemstones are processed from the time they are extracted from the earth by one or more traditionally accepted trade practices. Replacement of watch battery does not guarantee function or water resistance. The is no guarantee for moisture, bands, crystals, or minor repairs.
Watch Repair GuaranteeĪll watch overhauls are guaranteed for 90 days. Not responsible for the loss of stones due to worn prongs and settings when cleaning. We recommend this be done every 6 months.
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We will clean your jewelry (ultrasonic and steam) and check the settings free of charge. Not responsible for items left beyond 90 days. This store shall not be held responsible for the following: identification or condition of jewelry at the time of receipt altered, treated, or enhanced diamond or colored stones and/or pieces that are unmarked or marked incorrectly. Liability for any damage or loss of items shall be limited to actual cost to repair or replace the item(s). In such a case, a restocking fee of 15% of the original invoice will be charged, with the remaining balance to be issued as a store credit only. At our discretion only, layaways may be cancelled in the event of special circumstances.
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If no satisfactory arrangements have been made for full payment beyond the end of this period, the item(s) will be returned to stock, and all payments will be forfeited. Articles placed on layaway will be held for a period of 90 days from the date of this receipt. Layaway payments are required at least every 30 days. Full payment upon receipt of custom work will denote the client’s complete satisfaction. Every effort will be made to accurately manufacture or produce the item(s) so ordered. Custom jewelry is non- refundable and requires a 100% non-refundable deposit before the work begins.
Custom WorkĬustom designed jewelry involves metals, gems, and labor furnished for a specific client. A special order includes any jewelry, gemstone or watch that has to be ordered to accommodate the client’s request for an alternative style, size, metal or color that is not available in stock. Special orders are not refundable or exchangeable. Special OrdersĪll special orders require prepayment in full.
Returns will be given in the form of store credit or exchange only.
Gift Certificates are not redeemable for cash ad may be used for purchases only. Closeouts, special orders, altered pieces (including ring sizing) and custom pieces are not returnable or exchangeable. Merchandise must be in original unworn condition and accompanied by original gift box with all warranty cards and explanation booklets intact. Items may be returned within 21 days from the date of purchase.
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